www.therubz.com is owned and operated by The Rubz ApS; VAT no.: 36038624; address: The Rubz ApS, Porcelainshaven 3G, DK-2000 Frederiksberg, Denmark; telephone: (+45) 71 99 90 55; email: firstname.lastname@example.org.
These sales and delivery terms and conditions apply to the purchase of goods at www.therubz.com for delivery in the following countries:
Denmark (excepting Greenland and the Faroe Islands), Norway, and Sweden.
Ordering and payment
www.therubz.com is open 24/7; hence you will nearly always be able to make purchases. There are, however, occasions where the shop is closed for maintenance. You can only make purchases when the shop is open and available.
In order to make purchases at www.therubz.com you must be at least 18 years of age and have a valid payment card that we accept. If you have not turned 18 yet, you can still purchase goods if you have obtained your guardian's consent or otherwise have the legal right to make the purchase.
You simply select the goods you wish to purchase and place them in the ‘shopping cart’. You can correct the contents of the shopping cart up to the point when you actually place the order, and you can review its contents and the prices for the goods on a running basis.
Any possible extra payments, for example for freight and payment card fees will only first be calculated immediately before you are ready to pay.
When you are ready to place the order, please click on ‘ORDER’, where you enter your name, address, email, telephone number, form of payment and choose the form of delivery.
You can change the content of the shopping cart all the way up to when you confirm your purchase by pressing the button ‘TO PAYMENT’. Your order is then transmitted to www.therubz.com.
For in-stock order items, your credit card is charged during checkout.
For pre-orders, We will charge your card when your item is ready to be shipped. For In Stock items, that's usually the same day or the day after. For items you have pre-ordered, we won't charge your card until the item is available to ship.
You can use the following payment methods in our web shop:
- VISA electron
Orders issued before 10:00 am on Monday through Friday will be shipped within 1-3 working days.
Delivery will occur on Monday through Friday at the address you gave when you placed the order. Note that we deliver to private and company addresses.
All deliveries must be signed for when receiving them. It does not need to be yourself who signs for it. It could be another person at the same address (for example, a family member) or a neighbour, who signs the receipt for the package.
Note that you are responsible for those products that you have ordered, once the delivery has been carried out. If the package appears to be damaged, we ask that you refuse to take delivery of it.
You are responsible for examining your goods for any possible defects and for notifying us of any possible defects in them. If it turns out that one or more of the goods are defective, or an item is missing from the delivery, or one or more things are incorrect in relation to your order, then you have the possibility to return your defective goods, and we then will repay the purchase price and all delivery costs.
Acknowledgement of receipt of order and order confirmation
When you have ordered an item from us, you will receive an acknowledgement of our receipt of your order. However, a binding purchase agreement has only first been established, when you have received an order confirmation from us.